Returns & Exchanges

At Sur La Table, we want you to be completely satisfied with your purchase. If you are not happy with your kitchenware, you may return most items in their original condition within 45 days of purchase for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal or bring your item and original receipt to any Sur La Table retail location.

• 2.
  Pack Your Items

  Securely pack the unused items in their original packaging, ensuring all manuals, parts, and accessories are included.

• 3.
  Ship or Drop Off

  Affix the prepaid shipping label provided via our portal and drop the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original form of payment within 7-10 business days.